<h2>Warranty Policy</h2>
<p>At Alinora TechLuxe, we stand behind the quality of every product we sell. Our commitment to excellence means that if your device experiences a manufacturing defect or technical issue within 12 months of purchase, we will repair or replace it at no cost to you.</p>
<p>This warranty applies to all original products purchased directly from Alinora TechLuxe, including smartphones, smart home devices, and e-mobility solutions.</p>
<h3>What Is Covered?</h3>
<p>We cover defects in materials and workmanship under normal use, including:</p>
<ul>
<li>Malfunctioning hardware components (e.g., battery failure, screen damage due to internal faults)</li>
<li>Software issues caused by firmware bugs or factory errors</li>
<li>Connectivity problems resulting from manufacturing flaws</li>
<li>Failure to power on or charge properly</li>
</ul>
<h3>What Is Not Covered?</h3>
<p>The following are not covered under this warranty:</p>
<ul>
<li>Physical damage from drops, impacts, or liquid exposure (e.g., water, spills)</li>
<li>Damage caused by unauthorized modifications, repairs, or disassembly</li>
<li>Normal wear and tear (e.g., scratched screens, faded casing)</li>
<li>Issues caused by third-party accessories (e.g., non-original chargers, cases)</li>
<li>Problems arising from misuse, neglect, or improper handling</li>
<li>Loss or theft of the device</li>
</ul>
<h3>How to Claim Your Warranty</h3>
<p>If your device is experiencing an eligible issue, follow these steps:</p>
<ol> <li>Contact our support team via email at <a href=”mailto:alinora-overseas@outlook.com”>alinora-overseas@outlook.com</a> or live chat on our website.</li> <li>Provide your order number, product model, and a description of the issue.</li> <li>Attach clear photos or videos showing the problem.</li> <li>Our expert technicians will review your case within 24 hours.</li> <li>If approved, we will send you a return label and instructions for shipping the device.</li> <li>Once received, we will repair or replace your device within 7–10 business days.</li> </ol>
<h3>Repair or Replacement?</h3>
<p>We will first attempt to repair your device. If repair is not possible, we will provide a replacement unit of the same model. In rare cases where the model is discontinued, we may offer a comparable alternative or refund.</p>
<h3>International Coverage</h3>
<p>This warranty is valid globally for all customers who purchased from Alinora TechLuxe. However, return shipping costs may vary depending on your location. We recommend using tracked shipping for security.</p>
<h3>Limitation of Liability</h3>
<p>Alinora TechLuxe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. This warranty is the sole and exclusive remedy for product defects.</p>
<h3>Exclusions</h3>
<p>This policy does not extend to products purchased from unauthorized resellers, marketplaces, or third-party sellers. Only items bought directly from alinoratechluxe.com are eligible.</p>
<h3>Warranty Coverage Period</h3>
<p>This warranty begins on the date of purchase and lasts for 12 months from that date. To be eligible, you must provide proof of purchase (order confirmation or receipt) when submitting a claim.</p>
<p>This warranty is non-transferable and applies only to the original purchaser.</p>
<p>This warranty covers manufacturing defects only and does not include software issues, normal wear, or damage from misuse. Valid proof of purchase is required for all claims.</p>
<h3>Changes to This Policy</h3>
<p>We reserve the right to update this warranty policy at any time. Any changes will be posted on this page with the effective date. Continued use of our products after such changes constitutes acceptance of the updated terms.</p>
<h3>Contact Us</h3>
<p>For assistance with your warranty claim, contact our support team via email, live chat, or phone:</p>
<ul>
<li>Email: <a href=”mailto:alinora-overseas@outlook.com“>alinora-overseas@outlook.com</a></li>
<li>Live Chat: Available 24/7 on our website</li>
<li>Phone: +86 139 8630 7982 (Mon–Fri, 9 AM – 6 PM EST)</li>
</ul>
<p>Thank you for choosing Alinora TechLuxe. We’re committed to providing you with reliable technology and exceptional service.</p>
<p><em>Alinora TechLuxe reserves the right to modify this warranty policy at any time. Changes will be posted on this page with a revised date.</em></p>
<p><strong>Last Updated:</strong> January 4, 2026</p>