Terms and Conditions of Sale

These are the official terms of sale for Alinora TechLuxe Global Store

Last Updated: [December 26, 2025]

Terms of Sale for Alinora TechLuxe Store

Welcome to Alinora TechLuxe Store. These Terms and Conditions (“Terms”) govern your use of our website (global-global-alinora.com) and the purchase of products offered by [Xiangyang Alinora Electronics Trading Co., Ltd.], a company registered under the laws of [the People’s Republic of China], with registered address at [Full Address] (“we”, “us”, or “our”).

  • At least 18 years of age;
  • A natural person purchasing for personal, non-commercial use; and
  • Legally capable of entering into a binding contract.

These Terms constitute the entire agreement between you and us regarding the sale of goods and supersede any prior representations or communications.

1. Product Information & Pricing Accuracy

We strive to ensure all product descriptions, images, specifications, and prices displayed on our website are accurate, complete, and up to date. However, despite rigorous quality controls, occasional errors may occur.

In the event of a pricing, typographical, or technical error:

  • We reserve the right to cancel your order prior to dispatch;
  • You will be notified promptly via email;
  • If payment has been processed, a full refund will be issued within 3–5 business days;
  • Your statutory consumer rights remain unaffected.

All prices are displayed in [USD] and include applicable taxes where required by law. Shipping costs are calculated at checkout and are not included unless otherwise stated (e.g., “Free Shipping” promotions).

2. Order Acceptance & Contract FormationTerms and Conditions

The display of products on our website constitutes an invitation to treat, not a legally binding offer. By submitting an order, you are making an offer to purchase.

A binding contract is formed only when:

  • We send you an order confirmation emailand
  • The product has been dispatched from our warehouse.

We reserve the right to refuse or cancel any order at our sole discretion—prior to dispatch—for reasons including but not limited to: suspected fraud, inventory inaccuracies, or violation of these Terms.

3. Payment

We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment methods as displayed at checkout.

All payments are processed through PCI-DSS compliant third-party gateways. We do not store your full card details.

You warrant that:

  • All payment information provided is true, accurate, and authorized;
  • You are the lawful holder of the payment method used.

Failure to authorize payment may result in order cancellation.

4. Shipping & Delivery

  • Estimated delivery times are provided for informational purposes only and commence upon dispatch.
  • Risk of loss or damage passes to you upon delivery to the carrier.
  • Title to the goods remains with us until full payment is received.
  • We are not liable for delays caused by customs clearance, force majeure events, or incorrect shipping addresses provided by you.

Tracking information will be emailed once your order ships.

5. Returns, Refunds & Consumer Rights

We stand behind our products with a [45]-Day Satisfaction Guarantee:

  • You may return unused, undamaged items in original packaging within [45] days of delivery for a full refund or exchange.
  • Return shipping costs are your responsibility unless the return is due to our error (e.g., wrong item sent, defective product).
  • Refunds will be processed within 5–7 business days of receiving the returned item and issued to your original payment method.

Your legal rights as a consumer are not affected by these Terms.
Where applicable (e.g., in the EU/UK), you are entitled to:

  • A minimum 14-day cooling-off period;
  • Protection under local consumer protection laws (e.g., Consumer Rights Act 2015, EU Directive 2011/83/EU).

For defective or non-conforming goods, you may also be entitled to repair, replacement, price reduction, or termination of contract under mandatory law.

6. Intellectual Property

All content on this website—including logos, text, graphics, product designs, and software—is the exclusive property of [Xiangyang Alinora Electronics Trading Co., Ltd.] or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or commercially exploit any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for:

  • Indirect, incidental, or consequential damages;
  • Loss of profit, data, or goodwill;
  • Any inaccuracies or omissions in product information.

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the relevant product.

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation; or
  • Any matter for which liability cannot be lawfully excluded.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of [the People’s Republic of China].

Any dispute arising from your purchase shall be subject to the exclusive jurisdiction of the courts in [Xiangyang, the People’s Republic of China], except where mandatory consumer protection laws grant you the right to bring proceedings in your country of residence (e.g., under EU Regulation (EU) No 1215/2012).

We encourage amicable resolution and may offer mediation before litigation.

9. Changes to These Terms

We may update these Terms periodically to reflect changes in our practices, legal obligations, or market conditions. The revised version will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after such changes constitutes acceptance. For material changes, we may notify you via email or site banner.

10. Contact Us

Questions about these Terms? Contact our Customer Support team:

📧 Email: alinora-overseas@outlook.com
📞 Phone: [+8613986307982]

📍 Address: [Dongfeng Jiayuan Residential Community, Dongfeng Automobile (Second Automotive Works) Base, Gaoxin District, Xiangyang City, Hubei Province, the People’s Republic of China]

We aim to respond within 2 business days

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